Inspired EHRs: Designing for Clinicians


We are grateful to the many people and organizations that provided support, feedback, and general encouragement for this project.

We received feedback and suggestions from an advisory panel and many other reviewers. Academic researchers contributed their expertise in design and their understanding of the human factors involved and current research. The advisory panel also included clinicians who are active users of EHRs and other health IT products. These users brought their keen personal experience and expertise to bear on the project.

Several members of the Electronic Health Records Association (EHRA) and other HealthIT professionals participated in the three design workshops we organized during the course of the project. Others read early drafts of the book and provided feedback and suggestions.

Finally we thank the California HealthCare Foundation and the SHARP-C Project of the Office of the National Coordinator for Health IT for supporting this project.

Advisory Panel

  • John Beasley, MD - Professor of Medicine and Industrial & Systems Engineering at the University of Wisconsin-Madison
  • Elmer V. Bernstam, MD, MSE - Professor and Associate Dean for Research, School of Biomedical Informatics; Professor of Internal Medicine, Medical School, The University of Texas Health Sciences Center at Houston
  • Craig Bradley, MD - Chief Medical Informatics Officer, Texas Tech University and Health Sciences Center, Lubbock, TX
  • David Brick, MD - Pediatric cardiologist, Village Pediatric Cardiology, New York
  • Jason Cafer, MD - Psychiatrist, Health IT data visualization & software entrepreneur in Columbia, MO
  • Frank Caligiuri, PharmD - Clinical Assistant Professor, Drake University College of Pharmacy and Health Sciences, Des Moines, IA
  • Deborah Cohen, PhD - Associate Professor in the Department of Family Medicine at Oregon Health & Science University
  • Ann Schoofs Hundt, PhD - Industrial Engineer, University of Wisconsin-Wisconsin Center for Quality and Productivity Improvement
  • Eleanor Hunt, MSN, RN, BC - Healthcare Informatics Consultant, Raleigh, NC
  • Robert Pierce, MD - Family Physician Fulton, MO, former Medical Director for PPS-McKesson, currently Medical Director at Data Strategies
  • Ben Shneiderman, PhD - Professor of Computer Science at the University of Maryland, and founding director of the Human-Computer Interaction Lab
  • Linsey Steege, PhD - Human Factors Engineer, Assistant Professor, School of Nursing at the University of Wisconsin-Madison

Health IT Vendors

Workshop Participants

  • Leslea Carey - Clinical UI Analyst, NextGen Healthcare
  • Roy Gill, MD - Physician Director of Clinical Content, NextGen Healthcare
  • Marjorie Otterson - Director, User Experience Design, athenahealth
  • Frances Wu - Senior Strategist - EMR Strategy, Cerner
  • Seth Claybrook - Interaction Designer, Cerner
  • Philip Rawson - Designer, MedSocket
  • Karl Kochendorfer, MD - President, MedSocket; Assistant Vice President of Health Affairs & Chief Health Information Officer, University of Illinois Hospital and Health Sciences System
  • Robert Pierce, MD - Family Physician Fulton, MO, former Medical Director for PPS-McKesson, currently Medical Director at Data Strategies
  • Art Swanson - Director of User Experience, Allscripts
  • Gary Gartner, MD - Principal UX Clinician, Allscripts


  • Becca Green, PhD - Usability Research Lead, Cerner
  • Janey Barnes, PhD - Human Factors Specialist, User-View, Inc.
  • Gary Gartner, MD, MS - Principal UX Clinician, Allscripts
  • Lynda Hoeksema, MSN, FNP-BC, RN-BC - Clinical Transformation Manager - Spectrum Health

Additional Acknowledgements

The authors wish to thank the following people for their contribution to this book.

  • Erin Horáková, MA is a doctoral candidate in the English department at Queen Mary, University of London. Horáková has published academic work and has written for popular publications including, the LA Review of Books, and Strange Horizons. She has served as an editor and/or researcher for a variety of publishing houses, universities, creative projects, legal firms and other organizations.
  • Shreeya Gangwal and Adam Pere, of Involution Studios, participated in the development of the software prototypes used in this book.
  • Andrei Herasimchuk and Donna Driscoll, of Involution Studios, contributed to the Design Principles chapter.
  • Tiffany Chao and Johnny Wu, graduate students at the University of Maryland, developed the Twinlist prototype, under the supervision of Catherine Plaisant and Ben Shneiderman.

Electronic Health Records Association

We are deeply grateful for the Electronic Health Record Association (EHRA)’s support and encouragement for this project. Although the EHRA’s participation in this project does not constitute their endorsement of the content of the book, we appreciate that throughout the project, the EHRA has engaged with our work and provided feedback. In addition, the EHRA provided our authors with opportunities to present our project’s progress. Their volunteer participants also supported us by contributing to our design workshops and dissemination efforts.

Funding Supporters

California HealthCare Foundation
The California HealthCare Foundation, based in Oakland, California, works as a catalyst to fulfill the promise of better healthcare for all Californians. The Foundation supports ideas and innovations that improve the quality, increase the efficiency, and lower the costs of care. For more information, visit

SHARP-C Project of the Office of the National Coordinator for Health IT
This project was supported by the Office of the National Coordinator for Health Information Technology, Grant No. 10510592 for Patient-Centered Cognitive Support, under the Strategic Health IT Advanced Research Projects (SHARP).

This book was last updated 10 Nov 2014.

The designs in this book were created by our team and reviewed by a national panel of clinical and human factors experts, but have not been empirically tested against existing designs.